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Customer Case Study

BFSI

our prominent BFSI clients

ICICI Bank

South Indian Bank

Sub - K

Weizmann Forex

YaMarkets

Finnovate

Shakthi Finance

Client's Background

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ICICI Bank

  • ICICI Bank, a leader in Indian banking, offers secure and reliable services for individuals and businesses. They're recognized for strong governance.

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YaMarkets

  • YaMarkets, a leader in online forex and CFD trading, empowers millions with user-friendly tools and global access. They partner with industry leaders for powerful insights.

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Finnovate

  • Finnovate, a leader in financial planning, helps individuals build a secure future. Over 15 years, they've empowered over 12,000 clients to achieve their financial goals.

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Shakti Finance

  • Sakthi Financial Services is a trusted financial partner in India with over 200,000 customers. They offer investment options and safe deposit lockers.

4p

At Dishah, we understand that effective sales training is crucial for driving results. That's why we use Dishah's innovative 4P Model to create customized programs that address your team's specific needs and unlock their full potential.

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Pre-training Assessment

  • Clients needed Sales, Business Communication & Leadership Training

  • Dishah conducted the following to identify skillset gaps:

    • Mystery Visits

    • Virtual Assessments Meetings

    • Online Assessments

    • Field Visits with Sales Team
    • Submitted Details Report

Problem Identification

  • Pre-Training Analysis revealed a range of challenges ​

    • Transactional Selling Approach

    • Low Appointment Generation

    • Unble to sell to high profile clients

    • Lost Sales to Competition

    • Struggled to upsell 

    • Low Sales Conversion

    • Low per order value

    • Longer Sales Cycle

    • Low Repeat Sales

    • Stagnant Sales Growth

    • Lack of productivity

    • Team Cordination Issues

Proactive Training Delivery

  • We delivered focused, activity driven training on: 

    • Goals & Target Achievement

    • Consultative Sales approach

    • Value Proposition & USPs

    • Customer Objection Handling

    • Value Added Follow ups

    • Win-Win Negotiations

    • Urgency Creation

    • Closing Techniques

    • Value Added Followups

    • Sales Pipeline Management

    • Productivity

    • Conflict Management

    • Leadership Qualities

    • Sales Operation Management

    • Sales Team Management

Post-Training

  • Client Rated the Program 5 star for Addressing Core skills Problems, Effectiveness, Participants Engagement, Learning & Development and Performance Improvement. 

  • Clients upgraded our "One-Time" program to "Quarterly Program" contract. 

  • Received glorious Testimonials and multiple referrals from client. 

Results Driven

Appointment Generation

20 - 50% Increase

Sales Conversions

40 - 70% Increase

Order Value

Growth

10 - 40% Increase

Team

Productivity

100% Increase

Customer Feedback

Aman Verma​, CEO
Entes

"It was all about engaging everyone,  role play with regard to various aspects, whether it was order, whether it was  negotiations or the delivery and the  cash management. So I look forward  for similar such program in the future  with Disha consultant"

Kavita, HR Head

Sub K finance

 

"The training provided our team with very effective strategies I could use and now my team feels much more confident in dealing with behaviour in this way."

Subhanush Mahapatra, L&D- Head,

"When the trainees completed the training and joined on the field, we could see that they were full of enthusiasm, they were full of energy, they were highly motivated and they were actually delivering."

Dhiraj Gupta, CEO

Cosee Pillow

"Experience with Dishah was too good and they delivered what they have promised and looking forward to much more training sessions from Dishah Consultants, thank you."

Shailesh Kumar Singh, Export Business

Sub-K

"Me and my team has enjoyed this complete session a lot and they have learned a lot even though they are having a bundle of experience but you know every time it is a new learning."

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Contact

Are you also struggling with these challenges and would like to get over it? Contact us today for the below corporate training services: 
 

  • Sales & Soft Skills Training

  • Sales Management Training

  • Leadership Training

  • Business Communication Training

  • First Time Managers Training

  • College to Corporate Transformation Training

  • Leadership Training and more…
     

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