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corporate-training-programs-for-retail

Customer Case Study

Showroom Sales | F&B | Jewellery | Cars | Appareles | Electronics

our prominent Retail clients

GMR

Swarovski

Krishna pearls & Jewellers

Thomsun

FAMSUN

Tommy Hilfiger

Natraj Jewellers

Tata Motors

Calydon Tech

Client's Background

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GMR

  • GMR Group, a major Indian infrastructure company since 1978, builds airports, highways & urban projects. They've also won projects globally.

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Thomsun

  • Thomsun Music, a UAE leader in musical instruments and audio since 1990, caters to musicians, schools, and hospitality businesses.

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Natraj Jewellers

  • Leader in jewelry for over 40 years, Natraj Jewellers offers exclusive showrooms and recently started importing 18-carat gold ornaments from Dubai.

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Tata Motors

  • Tata Motors, a leading global automaker since 1945, is India's top vehicle manufacturer with a presence in over 44 countries.

4p

At Dishah, we understand that effective sales training is crucial for driving results. That's why we use Dishah's innovative 4P Model to create customized programs that address your team's specific needs and unlock their full potential.

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Pre-training Assessment

  • Clients needed Sales, Soft Skills, Personality Development, Conflict Handling, Time Management 

  • Dishah conducted the following to identify skillset gaps for Training Customisation:

    • Mystery Customer Visits

    • Virtual Assessment Meet

    • Sumitted Assessment Report

Problem Identification

  • Pre-Training Analysis revealed a range of challenges ​with Sales Teams & Managers

    • No Customer Experience

    • Transactional Selling Approach

    • Avoided Customers Completely

    • Failed to Sell to Window Shopper

    • No proper objections handling

    • No Upselling or Cross-selling

    • Lost Sales to Online

    • Lost Sales to Competition 

    • Low Sales Conversions

    • Low Productivity & Motivation

    • Higher Attrition

Personalised Training

  • We delivered focused, activity driven training on: 

    • Goals & Target Achievement

    • Consultative Sales approach

    • Value Proposition & USPs

    • Customer Objection Handling

    • Urgency Creation

    • Closing Techniques

    • Productivity

    • Conflict Management

    • Time Management

    • Leadership Qualities

    • Sales Operation Management

    • Sales Team Management

Post-Training

  • Client Rated the Program 5 star for Addressing Core skills Problems, Effectiveness, Participants Engagement, Learning & Development and Performance Improvement. 

  • Clients upgraded our "One-Time" program to "Quarterly Program" contract. 

  • Received glorious Testimonials and multiple referrals from client. 

Results Driven

Sales Conversions

60 - 80% Increase

Add-On Selling

40-70% Increase

Customer

Experience

100% Increase

Team Motivation and Retention

100% Increase

Customer Feedback

Avinash, Business Development Manager

"The training provided our team with very effective strategies I could use and now my team feels much more confident in dealing with behaviour in this way."

Veena Trivedi, Sr. HR, Learning & Development

"During the training, we have experienced an unwavering commitment to excellence and a passion to empower sales professionals to reach their full potential."

Dhiraj Gupta, CEO

"Experience with Dishah was too good and they delivered what they have promised and looking forward to much more training sessions from Dishah Consultants, thank you."

Shailesh Kumar Singh, Export Business

"Experience with Dishah was too good and they delivered what they have promised and looking forward to much more training sessions from Dishah Consultants, thank you."

Contac Form

Contact

Are you also struggling with these challenges and would like to get over it? Contact us today for the below corporate training services: 
 

  • Sales & Soft Skills Training

  • Sales Management Training

  • Leadership Training

  • Business Communication Training

  • First Time Managers Training

  • College to Corporate Transformation Training

  • Leadership Training and more…
     

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