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corporate-training-programs-for-retail

Customer Case Study

Showroom Sales | F&B | Jewellery | Cars | Appareles | Electronics

our prominent Retail clients

GMR

Natraj Jewellers

Swarovski

FAMSUN

Thomsun

Calydon Tech

Tommy Hilfiger

Tata Motors

Reliance Retail LTD

Malabar gold & diamonds

Tanishq

Krishna pearls & Jewellers

Client's Background

Challenges Reported by L&D:

  • Low walk-in to sales conversion rates.

  • Declining average order values (AOV).

  • Poor customer experience leading to complaints and lost loyalty.

  • Weak execution of in-store promotional campaigns.

  • Inconsistent sales target achievement across store locations.

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Challenges discovered during our Assessment

  • Lack of probing skills to identify customer preferences.

  • Ineffective follow-ups to encourage repeat purchases.

  • Limited ability to handle objections on price or product suitability.

  • Gaps in productivity, time management, and personal discipline.

  • Weak goal-setting skills to align individual and store-level targets.

  • Resistance to building a growth-oriented and customer-centric mindset.

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3p

At Dishah, we understand that effective sales training is crucial for driving results. That's why we use Dishah's innovative 3P Model to create customized programs that address your team's specific needs and unlock their full potential.

FMCG Sales Consultants
FMCG Sales Training Program in India
FMCG Sales Training Course

Pre-training Assessment

Dishah conducts pre-training assessments, including field visits, virtual sessions, and mystery customer visits, to identify knowledge and skillset gaps.

Personalised Content

Based on identified knowledge and skillset gaps, Dishah creates customized training content, activities, case studies, videos, playbooks, and assessments for engaging training delivery.

Post Training Reviews

We conduct post-training follow-ups, reviews, assessments, and performance tracking to prevent regression, ensure implementation, and drive improvements through gap analysis, role plays, guidance, and performance tracking with leaders.

Results Driven

Sales Conversions

60 - 80% Increase

Add-On Selling

40-70% Increase

Customer

Experience

100% Increase

Team Motivation and Retention

100% Increase

Customer Feedback

Avinash, Business Development Manager

"The training provided our team with very effective strategies I could use and now my team feels much more confident in dealing with behaviour in this way."

Veena Trivedi, Sr. HR, Learning & Development

"During the training, we have experienced an unwavering commitment to excellence and a passion to empower sales professionals to reach their full potential."

Dhiraj Gupta, CEO

"Experience with Dishah was too good and they delivered what they have promised and looking forward to much more training sessions from Dishah Consultants, thank you."

Shailesh Kumar Singh, Export Business

"Experience with Dishah was too good and they delivered what they have promised and looking forward to much more training sessions from Dishah Consultants, thank you."

Contac Form

Contact

Are you also struggling with these challenges and would like to get over it? Contact us today for the below corporate training services: 
 

  • Sales & Soft Skills Training

  • Sales Management Training

  • Leadership Training

  • Business Communication Training

  • First Time Managers Training

  • College to Corporate Transformation Training

  • Leadership Training and more…
     

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